About us.

At Ridgeline Plumbing & Rooter, we believe quality plumbing service should come with honest pricing, dependable workmanship, and exceptional customer care. Based in Rathdrum, we are a proud family-owned and operated plumbing company serving homeowners and businesses throughout North Idaho.

As a husband-and-wife team, Shane and Christine built Ridgeline Plumbing & Rooter with one mission in mind: to bring integrity back to the plumbing industry. Shane brings over 20 years of hands-on plumbing experience and deep respect for the trade, while Christine contributes more than 20 years of customer service expertise. Together, we combine skilled craftsmanship with personalized service to create an experience customers can truly trust.

We started this company because we saw a growing problem in the industry—plumbing services becoming increasingly expensive without always reflecting the actual work being performed. We knew there was a better way. By operating efficiently and focusing on long-term relationships instead of quick sales, we’re able to provide premium plumbing services at fair and affordable prices.

Our goal is simple: redefine the standard for plumbing service in North Idaho. We treat every customer’s home as if it were our own, taking the time to properly diagnose problems and explain the right solutions. We never believe in unnecessary upsells or rushing through a job just to move on to the next call. Instead, we focus on honest communication, quality workmanship, and building lasting relationships rooted in trust.

Ridgeline Plumbing is incredibly honored to have been voted Best Plumbing Company in North Idaho for both 2025 and 2026. Those awards mean the world to us because they reflect the trust and support of the community we proudly serve.

When we’re not working, you’ll usually find us outdoors with our family, exploring North Idaho and making memories together. We’re passionate about staying connected to our community and supporting local volunteer organizations whenever we can.

If you’re looking for a trusted, affordable, family-owned plumbing company in Rathdrum, we’d love the opportunity to show you why so many homeowners choose Ridgeline Plumbing & Rooter for their plumbing and rooter needs.